Our Refund Policy
We want to ensure that your booking experience is as smooth as possible. If you need to request a refund, please read the following guidelines to understand the eligibility and process for refunds.
Refund Eligibility
- If your booking is canceled within 24 hours of purchase, you are eligible for a full refund.
- Refund requests made within 7 days of the scheduled departure will be processed with a 50% charge.
- Refunds will not be processed for cancellations made within 48 hours of the scheduled departure.
- Refunds will only be processed for bookings made via our platform.
How to Request a Refund
To request a refund, please follow these steps:
- Give us a call on our customer support line.
- Provide your booking details to our representative.
- Let them know which booking you’d like to cancel and request a refund.
- Our team will collect the necessary information during the call.
- Your refund request will be processed within 2–3 business days.
Important Notes
- Refunds will be issued to the original payment method.
- Processing time for refunds may vary depending on your payment provider.
- In the case of extreme weather events or unforeseen circumstances, our refund policy may be adjusted.
- For any questions or assistance, feel free to contact our customer support team.
If you have any further questions, please don't hesitate to Call Us .
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